File a Complaint

DPDP Act Section 13 — Right to Grievance Redressal

Every Data Fiduciary must appoint a Grievance Redressal Officer (GRO) to address complaints from Data Principals. If your grievance is not resolved within 30 days, you may escalate to the Data Protection Board of India (DPBI).

Grievance Redressal Officer

Name: Rajesh Kumar
Email: gro@securebank.in
Phone: +91 22 6789 0124
Address: SecureBank Tower, BKC, Mumbai 400051

Describe your complaint below. We will acknowledge within 48 hours and resolve within the applicable SLA.

Full Name *

Email Address *

Phone Number

Category *

Subject *

Description *

Resolution Timeline

Rights-related complaints (data access, correction, erasure, consent): 7 working days
General complaints: 30 calendar days
Escalation: If not resolved, file with DPBI